Legal notice

LEGAL NOTICE – HESHSTORE.IN

Last Updated: 22 October 2026

1. Company Information

This website, www.heshstore.in, is owned and operated by Hesh Opto Lab Private Limited, a company registered in India.

2. Nature of Business

Hesh Store supplies optical products, equipment and accessories to optical retailers, wholesalers, distributors, businesses and other customers.

Our product categories include:

  • Optical showroom design, displays and furniture

  • Optical instruments and machines

  • Spectacle cases and pouches

  • Lens cleaning sprays and solutions

  • Microfiber cleaning cloths

  • Optical tools and accessories

We also undertake enquiries for bulk orders and eligible custom manufacturing requirements.

3. Website Use

By accessing or using this website, you agree to use it for lawful purposes and in accordance with the applicable laws of India.

You must not misuse the website, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.

4. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, specifications, images and prices are accurate and up to date. However, minor variations in colour, appearance or specifications may occur.

Prices, minimum order quantities, bulk discounts, availability, taxes, delivery charges and customization requirements may vary by product and order.

Where applicable, the final price, GST, shipping charges and other relevant terms will be communicated or displayed before order confirmation.

5. Orders and Payments

Orders are subject to product availability, verification and confirmation by Hesh Opto Lab Private Limited.

For bulk, wholesale and customized orders, production timelines, payment terms, delivery schedules and other conditions may be confirmed separately in writing.

An enquiry or quotation request does not constitute a confirmed order unless accepted by the company.

6. Shipping, Returns and Refunds

Shipping, delivery, cancellation, return, replacement and refund requests will be governed by the applicable policies published on this website and the agreed terms of the order, subject to applicable Indian law.

Customers should review the relevant policy before placing an order.

Nothing in this notice is intended to exclude or restrict any consumer rights that cannot legally be excluded under applicable law.

7. Intellectual Property

Unless otherwise stated, the website's text, photographs, graphics, logos, product content and other materials are owned by or used with permission by Hesh Opto Lab Private Limited.

No material may be copied, reproduced, modified, distributed or commercially used without prior written permission, except as permitted by law.

8. Third-Party Services and Links

This website may use or link to third-party services, including payment providers, communication platforms and analytics services.

Hesh Opto Lab Private Limited does not control independent third-party websites or services. Their respective terms and privacy policies may apply when you use them.

9. Privacy and Personal Information

Personal information submitted through this website, enquiry forms, email or WhatsApp may be used to respond to enquiries, process orders, arrange delivery, provide customer support and meet applicable legal obligations.

The collection, use, storage and disclosure of personal information are subject to our Privacy Policy and applicable Indian data protection laws.

Please refer to the Privacy Policy published on this website for further information.

10. Limitation of Liability

We take reasonable steps to maintain accurate website information and reliable website operation. However, we do not guarantee uninterrupted or error-free access at all times.

To the extent permitted by applicable law, Hesh Opto Lab Private Limited shall not be liable for losses arising solely from temporary website interruptions, technical errors or unauthorized third-party activities beyond its reasonable control.

Nothing in this clause limits liability or remedies that cannot lawfully be limited or excluded.

11. Grievances and Customer Support

For product enquiries, order-related concerns, complaints or other website-related issues, please contact us using the details below.

Customer Support Contact

  • Company: Hesh Opto Lab Private Limited

  • Email: sales@heshstore.in

  • Phone / WhatsApp: +91 9884052555

  • Postal Address: No. 141, Broadway High Road, Chennai – 600108, Tamil Nadu, India

Grievance Officer: [Insert the designated officer's full name and designation]

Grievance Email: [Insert the designated grievance email, if different]

Please include your name, order number (if applicable), contact details and a description of your concern so that we can review it.

Complaints will be handled in accordance with applicable Indian law and the applicable grievance-redressal requirements.

12. Governing Law

This Legal Notice and the use of this website are governed by the laws of India. Any dispute will be handled by the competent courts or authorities in accordance with applicable law.

13. Updates to This Notice

Hesh Opto Lab Private Limited may update this Legal Notice from time to time to reflect changes in our business, website operations or applicable legal requirements. The updated version will be published on this page with a revised date where appropriate.

Contact Us

Hesh Opto Lab Private Limited
Hesh Store
No. 141, Broadway High Road, Chennai – 600108, Tamil Nadu, India
Email: sales@heshstore.in
Phone / WhatsApp: +91 9884052555
Website: https://www.heshstore.in